Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Auberry Garage Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
BG Products
Smog
Car Care Aware

TESTIMONIALS

"Having work done on a vehicle isn't always easy, especially when you have kids. I was in and out in no time! Great customer service! Thanks again!"


-Jessica K.

"Paul did a great job. I was late and he still fit me in! Very good customer service!!"


-Debbie B.

"Thank you Paul...Great Service!"


-Cathy J.

"Needed to get a car smogged with a quick turn around and these guys were able to do it. Really great customer service!"


-Xia F.

"Paul is very knowledgeable about his job."


-Debora D.

"A one owner/mechanic shop. Good, competent and fair priced. Recommend."


-Gary T.

"Paul is great and fast. No fuss."


-N. Maxwell

"Paul is the best mechanic on the mountain!"


-Jonathan H.